For orders received before 12:00 PM (Monday – Friday) (Malaysian time – GMT+8.00), delivery is within the same day.

For orders received after 12:00 PM (Monday – Friday) (Malaysian time – GMT+8.00), it will depend on our operation availability, we will try to arrange for same day delivery. But if it is peak delivery for our operation, the deliveries will be made on the next working day (Excluding Sundays & Public Holidays).

As our operation hour for Saturday is 9:00 AM – 12.00 PM and Sunday is closed, hence for orders received after 11:00 AM on Saturday as well as received on Sunday, delivery will be made on the upcoming Monday (Excluding public holidays).

*For outstation’s delivery, it will be done by local agent therefore the arrangement and pricing will be different from our website.

*Due to imperfect market condition, Silver Bells reserve the rights to replace any item with another item of equal value depending on stock availability.

**While Silver Bells maintain quality standards, flowers send are subject to seasonal availability and may differ slightly from those features in the photo.

***Note***
Seasonal flowers, fresh fruit and packaging materials are subject to availability and will be substituted with equal or greater the value.